Delivery

Questions about your order?
Please contact us if you have any questions about your order:
dstello(at)dstello.com

Processing time:
Please allow us 1 to 3 business days to make your custom order.

Estimated shipping times

- STANDARD SHIPPING:
North America: 5-15 business days
Europe: 5-12 business days
Resto of the world: 10-30 business days

- DHL EXPRESS* with tracking number:
Canada & USA: 2 to 4 business days
Europe: 2 to 4 business days
Rest of the world: 3-6 business days

*DHL Express delivery is not available to P.O. boxes. Please leave your PHONE NUMBER for us to fill the express sheet so the courier will be able to contact with you if you are not home. Express delivery is for the item to be delivered faster (does not include the processing time). DHL EXPRESS price is calculated and displayed at checkout.

We will do our best to meet these shipping estimates, but cannot guarantee them. These delivery times does not apply on holidays season. It may take a bit longer.

Please also verify that your PayPal shipping address is correct as we cannot be responsible for packages sent to incorrect addresses. Returned packages due to wrong address will be charged a fee handling to have mailed to the right address.